Privacy Policy

Privacy Policy

At Arclett, we are committed to using people’s personal data responsibly and transparently. Here's how we handle your information:

  • Consent and Data Usage: If you've asked us to send you information about our fundraising activities, products, or services, we'll use your personal details based on the consent you've provided. You can withdraw this consent at any time by contacting us at info@arclett.com. We only share your personal information with our volunteers and never with third parties unless necessary for processing your order or donation or with your explicit written consent.

  • Legitimate Interest: We may use your data for legitimate interests, such as sending you updates on our work, crowdfunding appeals, or informing you about changes in our products and services.

  • Types of Information We Collect: We collect personal information like name, postal address, telephone number, and email address. Additionally, details about donations, events attended, and special requests for information are also collected. We may combine your information with data collected from third parties in relation to donations or fundraising activities.

  • Your Rights: You have the right to access, amend, or delete your information at any time by emailing info@arclett.com. You also have other rights under data protection laws, which you can learn more about on the ICO website.

  • Cookies and Website Usage: Our website uses cookies to collect specific information about visitors, including IP addresses, pages visited, and device information. By using our website and filling out online forms, you consent to the collection and use of your information for the specified purposes.

  • Consent for Sharing Information: We ask for your consent before sharing any information, especially regarding sober stories. You can withdraw sober story at any time by emailing us at info@arclett.com.

  • Sharing Information: We may use and share aggregated information for training and quality assurance purposes. Arclett does not sell, trade, or rent any personal information provided, except as stated in this privacy policy or with your consent.

  • Information Security: Your personal information is securely stored on our platform, and only authorised personnel have access to it. We take measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

  • Correcting Information: You can update the information you provide in our job application forms until submission. For any corrections or account deletion requests, please email info@arclett.com.

  • This policy outlines how we handle your personal data. If you have any questions or concerns, please contact us at info@arclett.com. If you're unhappy with how we handle your data, you have the right to raise a complaint with the ICO.